A facilitation session to synchronize a distributed marketing research team
1
Main goals
to present and discuss tasks audit results
to synchronize different tasks to work processes
to work with work-life balance: articulate work value on different levels as well as to discuss prevention of the burnout
2
Result
all participants were able to speak aloud and were heard
there is a consensus on how a team should organize processes now
the priority areas of work were chosen, and the next steps were planned
40
participants
8
internal teams
1,5
days
1-2 August
Serbia, offline
Starting point
A distributed team, have never met in person
A suggestion is that there are difficulties in communication
A will to give people an opportunity to speak in a safe format, to get feedback
Participants have different expertise and work experience in general
A need to show the value od such events
Crucial to save a balance between work and entertainment
A need to make a supportive event
Our suggestion
Day 1 14:30-17:30
Alignment. Audit
Alignment goals: 1. create an open communication space in which everyone is visible and important 2. check the purpose of the session 3. set up to work by giving feedback Audit goals: 1. audit of current tasks 2. audit of current processes (general and within the team)
Day 2 10:30-17:30
Planning
Planning goals: 1. analysis of current processes 2. designing an ideal process for common tasks 3. embedding the personal in the work process 4. real planning of intra-team processes and the process of working on common tasks 5. an action plan that employees take to work
Exemplary scenario
1 August
Alignment. Audit
Step 1. Alignment || 14:30-15:30
collection of personal expectations
formation of the image of the result of the session
personal goal for the session
rules of work and interaction
Step 2. Audit || 15:30-17:15 with a break
task audit (team lead presentation)
audits processes in teams as they are now
process audit for common tasks as it is now
Step 3. Closing a day || 17:15-17:30
2 August
Planning
Step 1. Analysis of current processes || 10:30-11:30
based on the materials of the previous day, we highlight the problems and strengths of the current organization of processes
determine what we want to abandon and what to keep in the new version
Step 2. About personal || 11:30-12:30
about appropriating the results of work, celebrating
how not to burn out
personal work and work in mini-groups with discussion, the formation of your own action plan
Break || 12:30-12:45
Step 3. Formation of the ideal plan. Part 1 || 12:45-13:30 what processes might look like if we created them in an ideal world
Lunch || 12:30-14:30
Step 4. Formation of a real plan || 14:30-15:15
how we want the team processes to look like in reality, the guides we agree to follow
what problems can be, how we plan to solve these problems
Step 5. Formation of an action plan || 15:15-16:45
what processes inside a team look like
what I take into my work, what I will start doing differently
Summing up the session || 16:45-17:30
Team to create a session
Methodologist
Desines a session, scenarios, and working frameworks. Organizes briefing, collects general results and analytics
Host of the session
Holds the logic of the session for all participants. Leads comment activities of the session
Moderators
Work with groups in terms of general accompaniment. We recommend 1-2 more people to the leader. The moderator will not be very immersed in a particular group but will be able to track the overall dynamics
Pricing
CONCEPT design
— Clarification of the goals and results of the event — Building the general logic of the event — Conducting interviews — Development of the participants' path (SJM)
€500
methodological design of the detailed scenario
—Development of formats, methods and tools for the event — Preparation of handouts and instructions for participants
€2200
briefing of the hosts
— We will brief a team that will host a session
€300
About us
Full name of the organization
Limited Liability Partnership «Rozetka Edu»
CEO
Head appointed (elected) authorized body of a legal entity Baraeva Valeriia (Sergeevna)
Address
050060, Kazakhstan, Almaty city, Zharokov street, house 290, apt. 61